Delivery
Thank you for choosing Manworx for your grooming needs. We are committed to providing you with a seamless and convenient grooming experience. Please read our delivery policy carefully to understand how your orders will be processed and delivered.
Order Processing:
- Once you place an order on our website, you will receive an email confirmation with your order details and a unique order number.
- Our team will process your order within 2 business days (excluding weekends and public holidays). Processing time may vary based on the availability of the products and the shipping method chosen.
- We offer several shipping options to cater to your specific needs, including standard, expedited, and express shipping.
- Shipping rates and estimated delivery times will be displayed at the checkout page before you complete your purchase.
- Free shipping may be available for orders over a certain amount. Check our website or promotional offers for more details.
3. Shipping Restrictions:
- We currently ship within South Africa and Namibia to a physical address. We do not deliver to P.O. boxes, or any other addresses not covered by a courier company.
Tracking Your Order:
- Once your order has been shipped, you will receive an email notification with a tracking number and a link to track your package.
Delivery Attempts:
- Our shipping partners will make multiple attempts to deliver your package to the provided shipping address. Please ensure someone is available to receive the package or provide delivery instructions if necessary.
- If delivery attempts are unsuccessful, the package may be returned to us. Additional shipping charges may apply for re-delivery.
Delays and Incidents:
- While we strive to deliver your orders on time, please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs delays, or other unforeseen circumstances.
- In case of any delays or incidents, we will notify you promptly and work diligently to resolve the issue.
International Shipping:
- For international orders, customs duties and taxes may apply based on your country's regulations. These charges are the responsibility of the customer.
By placing an order with Manworx, you agree to comply with and accept our delivery policy. We reserve the right to update or modify this policy at any time without prior notice. Please review our policies periodically for changes.
Thank you for shopping with us! We appreciate your business.