Warranty
Warranty Coverage:
We stand by the quality of our products and are pleased to offer a 6-month warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
Warranty Claim Process:
To initiate a warranty claim, please contact our customer support team on the “Contact Us” form on the Manworx website within the 6-month warranty period.
Provide proof of purchase, such as an order number or receipt, to verify the warranty's validity.
Our team will assess the issue and guide you through the warranty claim process.
Warranty Terms:
The warranty is applicable to the original purchaser and is non-transferable.
The warranty does not cover damages resulting from misuse, abuse, accidents, or unauthorized modifications.
Warranty claims are subject to product inspection to determine whether the issue falls under warranty coverage.
Resolution:
Upon approval of a valid warranty claim, we will provide one of the following remedies:
Replacement: If a repair is not feasible, we will replace the product with an equivalent item.
Refund: In cases where neither repair nor replacement is possible, we will issue a refund for the original purchase price.
Costs:
The warranty covers the cost of replacements, or refunds, as applicable. However, the customer is responsible for the shipping costs associated with returning the product to us for warranty service.
Exclusions:
This warranty does not cover:
Normal wear and tear.
Damage resulting from improper care, storage, or handling.
Cosmetic issues that do not affect the product's function.
Please note that this warranty policy is subject to change, and any updates will be communicated to customers. We are committed to ensuring your satisfaction and the quality of our products.
We stand by the quality of our products and are pleased to offer a 6-month warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
Warranty Claim Process:
To initiate a warranty claim, please contact our customer support team on the “Contact Us” form on the Manworx website within the 6-month warranty period.
Provide proof of purchase, such as an order number or receipt, to verify the warranty's validity.
Our team will assess the issue and guide you through the warranty claim process.
Warranty Terms:
The warranty is applicable to the original purchaser and is non-transferable.
The warranty does not cover damages resulting from misuse, abuse, accidents, or unauthorized modifications.
Warranty claims are subject to product inspection to determine whether the issue falls under warranty coverage.
Resolution:
Upon approval of a valid warranty claim, we will provide one of the following remedies:
Replacement: If a repair is not feasible, we will replace the product with an equivalent item.
Refund: In cases where neither repair nor replacement is possible, we will issue a refund for the original purchase price.
Costs:
The warranty covers the cost of replacements, or refunds, as applicable. However, the customer is responsible for the shipping costs associated with returning the product to us for warranty service.
Exclusions:
This warranty does not cover:
Normal wear and tear.
Damage resulting from improper care, storage, or handling.
Cosmetic issues that do not affect the product's function.
Please note that this warranty policy is subject to change, and any updates will be communicated to customers. We are committed to ensuring your satisfaction and the quality of our products.